Frequently Asked Questions

Everything you need to know about our services. Still got questions? Get in touch with us.

Care Max Rcm is a leading provider of Medical Billing Services, designed to improve outcomes, efficiency, and ROI. Our medical billing services let you put more focus on patient care, reduces billing errors, saves money, improves cash flow, and revenues.

Yes, Care Max Rcm reduces the use of paper by offering cutting-edge electronic documentation and imaging capabilities. All of your paper records can be scanned and processed electronically using Care Max Rcm user-friendly interface.

Care Max Rcm provides specialty-specific services tailored to your unique needs. We have the expertise to handle any medical specialty. The specialties we have catered to include pediatrics, psychiatry and mental health, ear nose & throat, family practice, emergency medicine, hospitalist, neurology, gastro, radiology, lab, and internal medicine.

To learn more about specialties we serve, check out this link.

No, we are transparent about all of our charges. We don’t charge any set-up fee and there are no hidden costs. We only charge a small percentage of your collection which is starting 2.99%.

Yes, we are HIPAA Compliant and assure the security of your data as we use industry-leading encryption standards to protect your information.

Yes, we have full integration with many lab companies including Labcorp, Quest Diagnostic, and other third-party labs.

  • Insurance Verification
  • CPT and ICD-10 coding
  • Charge Entry
  • Claims Scrubbing
  • Claims Submission
  • Payment Posting
  • Denial Management
  • AR followup
  • Credentialing and Enrollment

Filing claims electronically is faster and the time saver as paper claim submission takes 90-120 days while electronic claims filing gets reimbursement from the insurance companies within 7-21 days. If you take our services then time can be reduced further as we follow quick procedures for filing claims and reimbursements.

Yes, we follow up on unpaid claims and add additional information that is required. We then follow it up with an appeal if the claim remains unpaid.

Yes, we provide a secure login that will help you to check your financials online 24 hours a day, 7 days a week.

There are various ways to transfer data from your practice to our billing system. Our clients can send their documents to us through a secure portal DocuHub, through interface and your current practice management system electronically. Our customized systems and services matches and fulfill your current business needs.

Once the data reaches our server we start claim scrubbing and simultaneously filing them to payers for reimbursement on time.

We file your claims as soon as they are reviewed by our billing staff and it usually takes 24 to 48 business hours. Our team sends claims electronically as it is the fastest and most efficient way to get paid. Electronic submission of claims saves time, energy, and resources while minimizing human or administrative errors in the medical billing process.