Terms and Conditions of Use
Please read these Terms of Use and Privacy Policy carefully before using this site. By using the website, you accept and agree to be bound by these Terms of Use and Privacy Policy.
This site and its related services are governed by the Terms of Use stated below, and your continued access to this site and its services is subject to your agreement to be bound by such Terms of Use and Privacy Policy, as they may change from time to time. If you do not agree to these Terms of Use, you may not use this site (the website or “Site”).
Terms of Service for SMS Communication
- Consent for SMS Communication:
Upon granting consent to receive SMS from our company, we assure you that your SMS consent will not be sold or shared with third parties or affiliates. Your phone number and SMS consent will be utilized exclusively for communication with you and will not be disseminated for marketing purposes.
We value your privacy and take the protection of your personal information seriously. By consenting to receive SMS communications from Care Max RCM, you acknowledge and agree to the following:
- SMS opt-in consent or phone numbers for SMS purposes will NOT be shared with third parties or affiliates for marketing purposes.
- Types of SMS Communications:
Following consent, you may receive messages pertaining to appointments, cases, or services that you have requested. Below are some examples along with samples of potential messages you might receive:
I. Customers and Patients:
- Updates regarding services.
- Notifications about billing.
- Other relevant service-related information.
II. Job Applicants:
- Updates about your application status.
- Onboarding materials and instructions.
- Other employment-related updates.
III. Reminders:
- Notifications about scheduled appointments.
Sample 1:
Hi [Customer Name], this is a reminder about your upcoming appointment with Care Max RCM on [Date] at [Time]. We look forward to seeing you!
To opt-out from receiving SMS from Care Max RCM, reply STOP. Message data rates may apply, messaging frequency may vary, reply HELP for assistance. For immediate assistance, please visit our website at www.caremaxrcm.com or contact us at (210) 807-9135.
Sample 2:
Hi [Customer Name], this is to inform you that we have received your credentialing checklist and we have initiated the credentialing process.
Reply STOP to opt-out from Care Max RCM, message data rates may apply, messaging frequency may vary. Reply HELP for assistance. For immediate assistance, please visit our website at www.caremaxrcm.com or contact us at (210) 807-9135.
Sample 3:
Hi [Customer Name], on behalf of our digital marketing department, welcome on board! We look forward to working with you.
Reply STOP to opt-out from Care Max RCM, message data rates may apply, messaging frequency may vary, reply HELP for assistance. For immediate assistance, please visit our website at www.caremaxrcm.com or contact us at (210) 807-9135.
- Standard Messaging Disclosures:
By opting in to receive SMS communications, you agree to the following:
- Message and data rates may apply per your mobile carrier’s terms and conditions.
- You can opt out of receiving SMS messages at any time by texting “STOP” to the sender’s number.
- For assistance, reply with “HELP.”
- Sample Response for “HELP” Reply:
Dear customer, we have received your request for assistance. A customer support agent will reach out to you on your registered email/phone within 2-48 hours. For immediate assistance, please visit our website at www.caremaxrcm.com or contact us at (210) 807-9135. - Message Frequency:
You may receive approximately 1-10 daily messages related to your requests, though this frequency may vary.
Legal Advice
Nothing on this site constitutes or should be construed to constitute any tax or legal advice or provide any warranties. The material is for informational purposes only with an understanding that local, state, and federal laws and regulations may differ in various jurisdictions or may change over time. You should consult your own tax and legal professionals before engaging in any arrangements. We and our clients abide by all applicable privacy regulations, including but not limited to the FTC Act and Health Insurance Portability and Accountability Act (HIPAA), but no HIPAA-protected information is accessible through this website.
Interaction and Surveys
From time to time, our site may request feedback and/or information from you via survey. Participation in these requests or surveys is completely voluntary, and you have a choice whether or not to disclose the requested information, which may include contact information (name and address) and demographic information. Feedback collected by these surveys will be used for purposes of monitoring or improving the use of this site. It is a condition of your use of the website that all information you provide must be correct, current, complete, and not misleading.
Links
This website contains links to third-party sites for your convenience. Please be aware that Care Max RCM and its affiliates are not responsible for any of the information, products, advertisements, and other content on these sites, nor do Care Max RCM or its affiliates make any representations as to such information, products, advertisements, and other content or its accuracy. Use of any linked third-party site is solely at your own risk, and we encourage you to read the terms and conditions of each linked third-party site you choose to access, including the privacy statements of each such site.
No Warranties or Representations
Care Max RCM makes no warranty whatsoever, express or implied, including any warranty as to accuracy, completeness, or timeliness, concerning the information contained on or linked through this site, and you should not assume that such information is accurate, complete, or the most up-to-date information available. Care Max RCM shall not be liable for any loss, claim, or damages caused in whole or in part by its provision of, or your use of, any of the information contained on, or linked through, this site. Care Max RCM disclaims any express statutory or implied warranties, including, without limitation, warranties of merchantability or fitness for a particular purpose.
Intellectual Property Rights
The website and its entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video, and audio, and the design, selection, and arrangement thereof) are owned by Care Max RCM and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.
These Terms of Use permit you to use the website for your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our website, except as follows:
- Your computer may temporarily store copies of such materials in RAM incidental to your accessing and viewing those materials.
- You may store files that are automatically cached by your Web browser for display enhancement purposes.
- You may print one copy of a reasonable number of pages of the website for your own personal, non-commercial use and not for further reproduction, publication, or distribution.
You must not:
- Modify copies of any materials from this site.
- Use any illustrations, photographs, video or audio sequences, or any graphics separately from the accompanying text.
- Delete or alter any copyright, trademark, or other proprietary rights notices from copies of materials from this site.
Copyrights
© 2024 Care Max RCM. All rights reserved. The text, graphics, sound files, animation files, video files, and their arrangements on all Care Max RCM sites are subject to copyright and other intellectual property protection. These materials may not be copied in whole or in part for commercial use or distribution, nor may these objects be modified or reposted to other sites.
Limitations on Liability
To the fullest extent provided by law, in no event will Care Max RCM, its affiliates, service providers, employees, agents, officers, or directors be liable for damages of any kind, under any legal theory, arising out of or in connection with your use, or inability to use, the website, any websites linked to it, any content on the website, including any direct, indirect, special, incidental, consequential, or punitive damages, including but not limited to:
- Personal injury, pain and suffering, emotional distress
- Loss of revenue, loss of profits, loss of business or anticipated savings
- Loss of use, loss of goodwill, loss of data
- Whether caused by tort (including negligence), breach of contract, or otherwise, even if foreseeable.
Changes to Our Terms of Use and Privacy Policy
We may modify these Terms of Use at any time and will post any changes by a link from our homepage so that you always know what information we collect and how we use it. Such changes will be effective immediately upon posting and shall apply prospectively only. Please consult these Terms of Use regularly for any important changes as they occur.
