Privacy Policy for Care Max Rcm Medical Billing Website

Effective Date: 29-05-2023

At Care Max Rcm , we understand the importance of protecting your privacy and safeguarding your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information gathered through our website and related services. By accessing or using our website, you agree to the terms and conditions of this Privacy Policy.

Information We Collect:

1.1 Personal Information: We may collect personal information such as your name, contact information (including email address, phone number, and mailing address), and any other information you provide to us voluntarily.

1.2 Billing and Medical Information: As a medical billing service provider, we may collect and process billing-related information and medical records necessary for the purpose of medical billing services. This may include medical codes, diagnosis information, insurance details, and patient demographics.

1.3 Automatically Collected Information: When you visit our website, we may automatically collect certain information about your device, browsing actions, and patterns. This information may include your IP address, browser type, operating system, referring website, and clickstream data.

Use of Information:

2.1 Provision of Services: We use the collected information to provide medical billing services to healthcare providers, process claims, communicate with you, and respond to your inquiries.

2.2 Improving Our Services: We may use the information to analyze trends, monitor website usage, and improve our services, ensuring a better user experience.

2.3 Communication: We may use your contact information to send you important updates, newsletters, and marketing communications related to our services. You have the option to opt-out of receiving such communications.

2.4 Legal Obligations: We may disclose personal information if required by law, court order, or regulatory authorities, or when we believe that disclosure is necessary to protect our rights, safety, or the rights of others.

Data Sharing:

3.1 Third-Party Service Providers: We may share personal information with trusted third-party service providers who assist us in delivering our services, such as IT infrastructure providers, payment processors, and communication platforms. These providers are contractually obligated to handle the information securely and only for the purposes specified by us.

3.2 Legal Compliance: We may share personal information when required to comply with applicable laws, regulations, or legal processes.

3.3 Business Transactions: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of the transaction. We will take reasonable steps to ensure the confidentiality and security of your information during such transfers.

Data Security:

We are committed to ensuring the security of your personal information. We implement reasonable technical and organizational measures to protect against unauthorized access, disclosure, alteration, or destruction of personal data. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Privacy Rights:

You have certain rights concerning your personal information, including the right to access, correct, delete, or restrict the processing of your data. If you wish to exercise any of these rights, please contact us using the information provided at the end of this Privacy Policy.

External Links:

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such websites. We encourage you to review the privacy policies of those websites before providing any personal information.

Children’s Privacy:

Our services are not directed towards individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that your child has provided us with personal information without your consent, please contact us, and we will take steps to remove the information from our systems.